Your logo has to be 225px x 225px in size, and saved as either a .jpeg, .jpg, or .png image file.
Here is an example:
If your logo is a rectangle, it will not appear properly in your profile after you upload it.
If you need assistance with formatting the image, we will be happy to assist. Either give us a call or shoot us an email with the image attached to firstname.lastname@example.org and we will make the proper adjustments to the image and upload it to your profile page!
You can also connect with us by sending a Help Center Ticket when logged into the platform by clicking the Help button located at the bottom right-hand side of the screen, or call our team at 585-678-9395, Option 2.